About Social LIstening

About Social Listening & Cogent's Methodology:

In today’s competitive world, the only way to stay ahead of the curve is to be customer-obsessed.

The best way to provide a customer focused service is by getting to know them better – understanding their needs, likes and dislikes. Thus, companies have started using social media, the biggest focus group, to learn more about their customers.

Cogent offers businesses deep social intelligence about their target audiences – their opinions, behavior, needs, product pain points, demographics, interests, and more.

We deliver AI based insights using Natural Language Processing (NLP) and Automatic Sentiment Analysis(ASA) to analyze millions of online conversations. Our data reach spans more than 300+ Million data sources across 80 languages and over 190 countries.

Free Brand Health Analysis:

Want a sneak peak of your brand health? Send us a list of your three competitors to know where your brand stacks up against your competitors!​