HANA to S/4HANA migration

A global manufacturing enterprise with operations across North America and international markets. Specializing in textiles and discrete manufacturing, the company relies on SAP to support complex, high-volume supply chain operations.

The ChallengeAs the client initiated a massive SAP S/4HANA transformation to modernize their ERP landscape, they encountered critical bottlenecks:

• Talent Shortage: There was a limited availability of specialized SAP S/4HANA resources, making it difficult to scale quickly across regions and time zones.
• Performance Issues: High defect volumes during testing (SIT and UAT) significantly impacted confidence in go-live readiness.
• Data Integrity: Data migration and integration issues were affecting inventory accuracy and batch traceability.
• Coordination Risks: Reliance on multiple vendors created accountability gaps and slowed decision-making.

The SolutionCogent Infotech acted as a flexible global execution partner, embedding directly into the client’s delivery model.

• Smart Staffing: Leveraged the ARIA AI Talent Intelligence Platform to rapidly identify and deploy niche consultants across SAP MM, PP, SD, FI/CO, and ABAP.
• Global Coverage: Implemented a "follow-the-sun" execution model with coordinated onshore and offshore teams to ensure continuous progress.
• Lifecycle Support: The team managed stabilization sprints for defect resolution, structured cutover planning, and post-go-live hyper care.

Key OutcomesThe partnership restored stability and confidence in the program:

• Defect Reduction: Reduced critical and high-priority SAP defects by 55% and lowered post-go-live hypercare tickets by 35%.
• Efficiency: Improved UAT cycle completion time by 40%, enabling timely business sign-off.
• Success: Supported an on-time global go-live with zero critical production disruptions.
• Accuracy: Improved inventory accuracy and batch traceability across manufacturing locations.

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